Maintenance · Online Condition Monitoring System
Annual Maintenance, Support and Licenses
A service level can be proposed after clarifying the SLAs and manufacturer coverage.
09 · Service level
"Performance" contract
| Level | Indicative budget | Content |
|---|---|---|
| Performance | 12% of CAPEX / year |
|
09.1 · Budget
Annual order-of-magnitude figures
Offer 1
12% of CAPEX
Indicative annual cost of maintenance and support, excluding manufacturer licenses.
Offer 2
12% of CAPEX
Indicative annual cost of maintenance and support, excluding manufacturer licenses.
09.2 · Licenses
Items to be confirmed with SKF
- SKF @ptitude Observer licensing model: perpetual or subscription, number of named / concurrent clients and optional modules.
- Phoenix / web access, optional OPC UA, Modbus connectors and usage rights for remote support.
- Software maintenance, updates, manufacturer support, replacement lead time and spare parts availability.
- Minimum versions compatible with TLS 1.3 and IMx firmware support policy.